For individuals
You didn't start this to answer tickets at 11pm.
Felix takes the night shift. And the day shift. You take three decisions and a coffee — in an app built for the minute you have.
Right now · while you pour the coffee7:02:14 AM
7:02:14Working…
The Desk. Done first: what he finished overnight, then the three that need you.
12:10 AM
You're asleep.
Amir moved on Sunday. His box was due on a truck at six.
12:10:14Working…
He waited nine minutes for Ravi's label and came back. He doesn't change an address in the store until the warehouse has the label. 8 credits · $0.80, charged when it was done.
2:14 AM
You're asleep.
"Do you ship to Canada?"
Yes — five to seven days, duties included. The 12-pack ships free over $60.
She bought at 2:16.Web chat on your store · free
6:40 AM
Your alarm hasn't gone off.
Thirty-eight emails came in overnight. You'll read four.
Nineteen newsletters and cold pitches, filed. Fifteen read — nothing you needed before coffee. Four replies drafted and held: Bettina's subscription hold, the podcast, the accountant's W-9, and the conference invite I'd decline.
Outlook, or GmailFree, every night
7:00 AM
You're making coffee.
38%
−4 ptsmargin, this week
Revenue's up 12%, but margin slipped. Cocoa Almond is out, so the mix moved to Peanut — $2.10 less a box. I'd bring the reorder forward two weeks. The PO is drafted; say the word.
The Compass, every morning, on your phone · freeSending the reorder · 15 credits · $1.50
7:02 AM
You pick up your phone.
Good morning. Thirty-four done. Three need you.
Refund $66 to Walter — wrong item, over your line.Approve
Replace Chloe's crushed box — she's a subscriber.Ask him why
Move the Peanut reorder to 3 weeks.Approve
Felix7:02 AMWalter got the wrong item and wants to keep it plus a refund — $66, over your line. I'd refund and let him keep it; he's been with us two years. Your call.
Felix7:04 AMDone. Walter refunded, note sent. Chloe's replacement ships today. The Peanut PO is with the supplier.
Swipe, tap twice. Ninety seconds, in line at the post office. A scroll can never approve; every commit takes two taps.
1,140 steps→34 outcomes→3 decisions→$5.10
Six weeks
How many times he asked you.
He asks first. Then you stop needing to check.
27
Week 1
19
Week 2
12
Week 3
7
Week 4
4
Week 5
3
Week 6
I start with everything held for your approval. When you've seen me get order status right thirty times, you set it to Fully Delegated and I stop asking. Refunds, you let me run to $60. The rest stays yours.
36 hours
A week. Yours again.
Freedom was the whole point.
Same week. Bigger business.
The Variety box launch, the co-packer calls, the wholesale pitch. The things only you can do, in the hours the queue used to take.
Same revenue. Half the hours.
The business is already the size you wanted. It was supposed to fund your life, not be your life. Keep the business. Take back the week.
Hire me tonight. Check your phone in the morning.
Connect the store, sign in to the inbox. I work for free; I charge when I finish a job. No seats, no subscription.