Pricing · not a subscription

He works for free. You pay when a job gets done.

He answers your web chat, sorts your inbox, delivers the Compass and reports on your ads and reviews — for nothing. When he finishes a job — a resolution, a booking, a campaign sent — you pay the price he showed you first. Never for trying.

Start freeMost finished jobs cost 50¢ to $4.00
No monthly feeNo seatsNo minimumA quiet month is $0
A Tuesday
Everything on the left is free. The job on the right is the only thing you pay for.
His morning · 7:00–8:10Free
7:00:04Working…
Talking to customers, running the inbox, reporting. Anything you ask for is free too.$0.00
A job finished for you · 9:12Paid on delivery
9:12:02Working…
"Where's my order?" — answered, closed. He showed the 50¢ before he started.$0.50
The one rule

He shows the price before. He charges after.

Every job has its price on it before he starts. If it doesn't get done, there's nothing to pay. You never approve a charge you didn't see.

10:38Quoted $1.00
10:44Delivered · charged $1.00
$0If Tomas never answered
#front-officeHuman Food Bar
FelixAPP10:38 AM
Tomas Reyes wants 20 minutes on Wednesday about the wholesale order. I'll find a slot and send the invite. $1.00 — only if it gets booked.
Go aheadI'll handle it
MMaya10:39 AM
Go ahead.
6 minutes
FelixAPP10:44 AM
Booked — Wed Sep 2, 2:30–2:50. Tomas accepted. Invite and Meet link are on your calendar.
✓Delivered · charged $1.00
Predictable

You set the ceiling. He stops there.

Two dials, both yours. How much he can spend, and which departments may act without asking. Nothing is charged that you didn't see coming.

Account settings · BillingWeb app
Balance$41.30Loaded once. No card on file for top-ups.
Lifetime spent$58.70131 jobs
Auto top-upOffHe pauses at $0
The most he can ever spend is what you put in. At zero, paid jobs wait for you; the free work carries on.
AutonomyWeb app
Customer ServiceEvery job capped · handed back is $0
CustomOn Request✓ Fully Delegated
Front OfficeHe quotes, you say go
Custom✓ On RequestFully Delegated
MarketingHe quotes, you say go
Custom✓ On RequestFully Delegated
On Request: he shows the price and waits for your yes. Fully Delegated: he does it at the price on the card, never past that job's cap. Change it any time, per department.
The price list

Most of what he does costs $0. The rest costs cents.

Five departments, one line. Where a job sits on it is the price you'll see before he starts.

$0
Every day, on his own
Web chat and email with shoppersYour inbox, sorted and draftedThe Daily CompassReports on ads and reviewsFinding what's broken on the storeAnything you ask him for
Reply to a reviewMarketing10¢
50¢Where's my orderSupport
Cancel, address change, returnSupport80¢
$1.00Book a meetingFront office
Draft an outreach sequenceFront office$1.50
Recover a lost shipmentSupport$4.00
$5.00Draft an email or SMS campaignMarketing
Off the line: store fixes and projects. Quoted before he starts — never a cent past the quote.
Reply to a reviewMarketing10¢
Where's my orderSupport50¢
Cancel, address change, returnSupport80¢
Book a meetingFront office$1.00
Draft an outreach sequenceFront office$1.50
Recover a lost shipmentSupport$4.00
Draft an email or SMS campaignMarketing$5.00
Store fixes and projectsQuoted first
These are the common ones. Every skill carries its exact price on its card in the app, and he repeats it before each job. A job he couldn't finish is $0.
A year of bills

Software bills you every month. Felix bills you when a job gets done.

Same store, same year, three ways of paying. July you were away. November was Black Friday.

Seat-based softwareThe same bill every month, busy or quiet.
Per-resolution AIA base fee or minimum first — the dashed line. Then each "resolution", counted after the fact by their rules.
FelixOnly the jobs he finished, at the price you saw first. Nothing underneath.
$0
Black Friday
JFMAMJJASOND

Start free. Pay when he delivers.

No subscription. He's working for you by tomorrow morning.

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