Your flows already fire. Felix is the operator who runs each one to done — the judgment steps, the outside systems, the exceptions included.
Talk to FelixYou already have triggers — plugins, emails, connectors. The pattern is always the same.
Order emails, status changes, invoice sends — plugins handle the happy path well.
Partial refund? Angry customer? Wrong address caught late? The flow drops the step back on you.
Zapier and Power Automate move data between apps — but someone still owns every exception.
It’s someone to own the steps between the trigger and the outcome. Automation triggers — Felix runs the workflow to done, exceptions included, and escalates only what genuinely needs you.
Not recipes to configure — work he already does. Each one runs in your store, against your real orders.
Felix answers with the live tracking, checks the carrier for stalls, and chases the 3PL if it’s stuck.
One motion: refund processed in WooCommerce, order status updated, confirmation email sent.
He pauses the schedule, sends the customer a plain confirmation, and logs it for your records.
He drafts the reorder email to your supplier with real SKU counts and sends it on your OK.
A review ask goes out in your brand voice, timed to arrival — and replies that come back get answered.
And the bill follows the work: conversation-driven actions are free, delegated outcomes are quoted flat and billed on delivery. How pricing works
Connect the store and point him at the workflow that hurts most.
Talk to Felix